PRIVACY POLICY

When you place an order or interact with Katorin, we may collect information such as your name, email address, telephone number, billing address, shipping address, order details and customer service communications.

Payment information is generally processed securely by our payment service providers. Depending on the payment method, we may receive limited transaction information such as payment status, transaction identifiers and limited billing details.

We may also collect technical information such as your IP address, browser type, operating system, device information, approximate location, referring pages and information about how you interact with our website.

We use personal information to process and fulfill orders, arrange shipping, provide order notifications, manage returns where applicable, respond to customer support requests and maintain our customer relationships.

Information may also be used to operate and improve katorin.com, maintain security, prevent fraud and abuse, analyze website performance and comply with legal, tax and regulatory obligations.

Where permitted by applicable law, we may send promotional communications about Katorin products, new arrivals, collections and offers. You may unsubscribe from promotional emails at any time using the unsubscribe option provided in those messages.

We may share information with trusted service providers that help us operate our business, including payment processors, shipping and logistics providers, website hosting providers, customer service platforms, analytics providers, fraud prevention services and other technology partners.

These service providers may process information only as necessary to perform services for us and are expected to handle personal information in accordance with applicable privacy and security requirements.

We may also disclose information when required by law, legal process, regulatory request, or where reasonably necessary to protect Katorin, our customers, our rights, property, security or the safety of others.

We use reasonable administrative, technical and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration or disclosure.

Our website uses secure transmission technologies where appropriate. However, no method of transmitting or storing information electronically can be guaranteed to be completely secure, and we cannot guarantee absolute security.

Depending on your location and applicable law, you may have rights relating to your personal information, including the right to request access, correction, deletion or restriction of certain processing.

You may also have the right to object to certain uses of your information, request a copy of information we hold about you, or withdraw consent where processing is based on consent.

You may opt out of Katorin marketing communications at any time. To submit a privacy request, contact us at support@katorin.com. We may need to verify your identity before completing certain requests.